RentInPR — Puerto Rico Vacation Rentals

Talk to a host

How can we help?

Questions about a home, your dates or a booking? Send us a message and one of our hosts will write back by email.

What's it about?
Your stay (optional)

Mention the home, your dates and anything we should know.

We use your details only to reply to you. Privacy policy

Contact

Talk to the people who host the homes.

RentInPR is Puerto Rico owned and has been hosting on the island since 2015. Whether you are choosing between two homes, already have a booking, or own a property you want managed — it starts with a message, an email or a call, and a person on this side answers.

  • Hosting since 2015
  • Superhost since 2020
  • English and Spanish
  • No service fees
Vibrant and narrow cobblestone street in Old San Juan, showcasing colorful architecture and urban charm.

Three ways in

Pick the one that fits

Booking a stay

Questions about a home, a date, a rate or whether somewhere suits your group. Send the dates and the headcount and you will get a straight answer, including when the answer is “that one will not work for you.”

info@rentinpr.com

Email about a stay

A booking you already have

Check-in details, directions, parking, early arrival, an extra night on the end, or something that is not right in the home. Put your dates and the property name in the subject line and it gets to the right person faster.

info@rentinpr.com

Email about a reservation

You own a property here

Owners who want a Puerto Rico home managed or listed can tell us about it on our owners' page. We reply by email or phone, in English or Spanish.

Vacation rental management

List your home with us

Make it one email instead of five

What to put in the first message

Most enquiries turn into a chain of four or five messages because the first one leaves out something small. If you can, put all of this in at the start and the answer that comes back will be a real recommendation with prices, not a question asking what your dates are.

  • Your dates, even approximate ones — they decide almost everything else.
  • How many adults, how many children, and whether anyone needs a ground-floor or step-free home.
  • Which home or which neighbourhood you are looking at, or a link to the page.
  • Anything that would ruin the trip if it turned out to be wrong: parking, a lift, a workspace, a cot, a dog.
  • Whether the dates are fixed or you can shift them by a night or two, which often changes the price.

You do not need to have chosen a home. Plenty of people write with nothing more than a week in March and four people, and that is enough to work with. If a home on the site already caught your eye, paste the link — it saves us guessing which one you mean.

If your question is about booking

The short version, so you may not need to write at all

Every home on this site is bookable directly from its own page, and the calendar you see is the live one — the same calendar Airbnb, Vrbo and Booking.com read from, synced within seconds of any change. Booking holds your dates while you pay, with nothing charged, and payment happens on the next step through our payment provider's own secure page. There is no service fee on a direct booking: your total is the nightly rate, the cleaning fee and tax. If you do not complete payment by the time you are given, the hold releases itself and you are charged nothing at all.

The same homes are listed on the platforms at roughly 19% more on Airbnb, 23% more on Vrbo and 20% more on Booking.com, so booking here is simply the cheaper way to stay in the identical home. Stays across the collection start from $242 for 3 nights, cleaning fee included.

Quick answers

Before you write

Four things people ask most often about reaching us. Everything else, the inbox handles.

Do you have a phone number?

Yes — call (321) 321-2348. For anything about dates and bookings, email info@rentinpr.com as well: it keeps your dates, your questions and our answers in one thread both sides can look back at, which matters when a booking is months away from the stay.

Who actually replies?

RentInPR is Puerto Rico owned and has hosted on the island since 2015. You are writing to the company that holds the keys, not to a booking platform's support queue.

Can I hold dates while I decide?

Booking a home holds the dates for 24 hours (48 when your stay is a month or more away) with nothing charged, and the hold releases itself if you do not pay. That is usually a better way to hold dates than email.

What languages do you answer in?

English and Spanish.

One message, and we will take it from there

Dates, headcount, and anything that matters to you. That is all we need to come back with something worth booking — or to tell you honestly that the week you want is already gone.