Privacy Policy

Effective date: December 27, 2025

RentInPR.com (“we,” “us,” “our”) operates a website that allows travelers to browse and book vacation rentals in Puerto Rico (the “Site”). This Privacy Policy explains what information we collect, how we use it, and what choices you have.

Contact: Info@rentinpr.com

1) Scope

This Privacy Policy applies to information collected through the Site and related online services, including when you browse listings, submit an inquiry, contact us, or make a reservation.

This policy does not apply to information collected offline or on third-party websites that you access independently.

2) Consent

By using the Site, you consent to this Privacy Policy.

3) Information We Collect

We may collect information in the following ways:

A) Information you provide directly

• Name, email address, phone number

• Message content and attachments you submit

• Reservation details such as dates, guest count, special requests, and travel preferences

• Information you submit during checkout or identity verification (when required)

B) Payment and transaction information

Payments are handled through secure third-party payment processors. We do not store full payment card numbers on our servers. Payment processors may collect payment details directly.

C) Automatically collected information

When you visit the Site, we may automatically collect:

• IP address

• browser type, device type, and operating system

• pages viewed, clicks, and session activity

• approximate location derived from IP (not precise GPS)

• date/time stamps, referring pages, and exit pages

4) How We Use Information

We use information to:

• operate the Site and provide its features

• respond to inquiries and provide customer support

• process reservations, confirmations, and payments

• prevent fraud and protect guests, owners, neighbors, and properties

• improve performance, usability, and content

• send service-related messages (booking confirmations, updates, policy notices)

• send marketing messages only where permitted and/or where you opted in (you can opt out anytime)

• comply with legal obligations and enforce our Terms and Conditions

5) Cookies and Similar Technologies

We use cookies and similar technologies to:

• keep the Site working properly

• remember preferences and improve your experience

• understand how the Site is used and improve it over time

You can control cookies through your browser settings. Disabling cookies may limit some functionality.

6) Log Files

Like most websites, we use log files. These logs may include IP address, browser type, ISP, timestamps, referring/exit pages, and site interactions. Logs are used for analytics, security, and troubleshooting and are not intended to identify you directly.

7) Sharing and Disclosure

We may share information only when necessary for business operations, safety, or legal compliance, including:

Service providers

Hosting, analytics, booking technology, customer support tools, identity verification, fraud prevention, and payment processing.

Property operations and guest service

Information needed to support your stay, coordinate check-in, respond to issues, or comply with building or community rules.

Legal and safety

To comply with law, legal process, court orders, government requests, or to protect rights, safety, and prevent fraud.

Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We do not sell personal information for money.

8) Data Retention

We keep information only as long as necessary for:

• reservations and customer support

• legal, accounting, and tax obligations

• dispute resolution and enforcement of agreements

• fraud prevention and security

9) Security

We use reasonable safeguards designed to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

10) Your Rights and Choices

Depending on your location, you may have rights to:

• access your personal information

• correct inaccurate information

• request deletion (subject to legal exceptions)

• object to or restrict certain processing

• request portability (where applicable)

To make a request, email Info@rentinpr.com. We may verify your identity before fulfilling requests.

11) California Privacy Rights (CCPA/CPRA)

California residents may request information about categories and specific pieces of personal information collected, deletion (subject to exceptions), and other rights under applicable law.

Requests: Info@rentinpr.com

We respond within legally required timelines.

12) GDPR (EEA/UK) Data Protection Rights

If GDPR applies, you may have rights including access, rectification, erasure, restriction, objection, and portability.

Requests: Info@rentinpr.com

13) Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact Info@rentinpr.com and we will take steps to remove it.

14) Third-Party Links

The Site may link to third-party websites. We are not responsible for their privacy practices.

15) Changes to This Privacy Policy

We may update this policy. The effective date will reflect the latest version. Continued use of the Site means you accept the updated policy.

Contact: Info@rentinpr.com